Privacy Policy

Last updated: January 2024

1. Introduction

At TINYWAY, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the European Union and the Baltic states.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Make a purchase
  • Sign up for our newsletter
  • Contact our customer support
  • Participate in promotions or surveys

We collect information you provide directly, such as your name, email, shipping address, and payment details when you make a purchase or create an account.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and browsing behavior.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Prevent fraud and ensure security
  • Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract: Processing necessary to fulfill our contract with you (e.g., processing orders)
  • Consent: Where you have given explicit consent (e.g., marketing communications)
  • Legitimate Interest: Where processing is necessary for our legitimate business interests
  • Legal Obligation: Where we are required to process data by law

5. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who help us operate our business (payment processors, shipping carriers, etc.)
  • Sellers: When you purchase from a seller on our platform, we share necessary information to fulfill your order
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences in your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Under GDPR and applicable data protection laws, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent at any time

Under GDPR, you have the right to access, correct, or delete your personal data. Contact us to exercise these rights.

9. Data Security

We implement industry-standard security measures to protect your data, including SSL encryption and secure payment processing.

10. International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence. When we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your information.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

TINYWAY

Data Protection Officer

Email: info@tinyway.eu

You also have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.