Shipping Best Practices
Packaging Materials
Choose packaging that protects your product without being excessive. Use sturdy boxes, bubble wrap, or paper padding as needed. Consider eco-friendly options like recycled materials or biodegradable packing peanuts. Your packaging is part of the customer experience.
Shipping Carriers
Compare rates from multiple carriers - prices vary by size, weight, and destination. Consider flat-rate options for heavier items. Offer tracking on all shipments. For international shipping, understand customs requirements and provide accurate declarations.
Processing Time
Set realistic processing times you can consistently meet. Factor in production time for made-to-order items. Communicate clearly about handling time vs shipping time. During busy seasons, extend your processing time rather than disappointing customers.
International Shipping
Research customs requirements for countries you ship to. Fill out customs forms accurately with HS codes. Be aware of prohibited items. Inform customers about potential duties and taxes. Consider starting with neighboring countries before expanding globally.
Pro Tips
- Ship orders within 3 business days of payment
- Always include a packing slip with order details
- Add a thank you note for a personal touch
- Take photos of packaged items before shipping
- Keep shipping supplies stocked and organized
Important Notes
- Never undervalue items on customs forms - it's illegal
- Ensure fragile items have adequate protection